Effective Date: 24/02/2026
Website: https://futurecellshop.com/
1. Delivery Coverage
Future Cell Shop currently delivers within the United Arab Emirates (UAE) only.
We do not offer international shipping at this time.
2. Delivery Options & Charges
We offer the following delivery tiers:
Superfast Same-Day Delivery (Dubai Only)
- Delivery Time: Within 2–4 hours
- Fee: AED 45 (Non-Members)
- Exclusive discounted pricing for Savvys Members
Available only within Dubai city limits and subject to order confirmation timing and stock availability.
Express Next-Day Delivery (UAE)
- Delivery Time: Next business day
- Fee: AED 15
- Free for Savvys Members
Orders must be placed before the daily cut-off time to qualify for next-day delivery.
Standard Delivery (UAE)
- Delivery Time: 2–3 business days
- Fee: Free
Applicable across the UAE.
3. Shipping Process
- All orders are processed after payment confirmation.
- Orders are shipped via professional third-party courier partners.
- Customers will receive order confirmation and dispatch notification once the item is shipped.
- Delivery timelines may vary during public holidays, peak seasons, or unforeseen circumstances.
4. Proof of Delivery
All deliveries require customer confirmation upon receipt.
Customers must:
- Inspect the item upon delivery.
- Sign and confirm the proof of delivery receipt.
Please keep the signed delivery receipt for your records. This serves as official confirmation that the product was received in good condition.
Future Cell Shop is not responsible for claims of missing items once delivery has been confirmed and signed by the customer.
5. Product Condition & Packaging
We ensure:
- All products are checked before dispatch.
- Items are securely packed to prevent damage during transit.
- Couriers are instructed to handle packages with care.
If the package appears damaged upon arrival, customers should:
- Refuse delivery, or
- Immediately report the issue to our customer support team with photos.
6. Delivery Delays
While we strive to meet stated delivery times, delays may occur due to:
- Weather conditions
- Public holidays
- Courier delays
- High order volume
Future Cell Shop will not be held liable for delays caused by external courier services beyond our control.
7. Incorrect Address
Customers are responsible for providing accurate shipping details.
If incorrect details are provided:
- Additional delivery charges may apply.
- Delays may occur.
- We are not responsible for failed delivery attempts due to incorrect information